MAX On Demand Service Changes – North Birmingham, Hooper City & Harriman Park Effective May 18, 2026

Communications April 20, 2026Announcements

MAX On-Demand Service Changes – North Birmingham, Hooper City & Harriman Park

Effective May 18, 2026

Beginning May 18, 2026, MAX On Demand (microtransit) will provide transportation for customers traveling to and from the North Birmingham Shopping Center transfer location. From this transfer point, customers can connect to:

1. Route 24C
2. Route 24F
3. Magic City Connector

Customers in the following areas will use MAX On-Demand service to connect to the fixed route system:

1. North Birmingham
2. Hooper City
3. Harriman Park

Important Service Update

Please note that fixed route bus service will no longer operate directly in the Harriman Park and Hooper City areas after the May 2026 service changes. Customers traveling to and from these areas must use MAX On-Demand service to connect to the transfer location.

How to Book Your Ride

Customers are encouraged to:

1. Book their ride at least 30 minutes before they need to arrive at the North Birmingham Shopping Center transfer location when traveling from home.
2. Book their return ride as they approach the transfer location when traveling from Central Station or other destinations.

To schedule a ride, customers can:

1. Use the MAX On-Demand app
2. Call: 205.521.0101

Fare Information

Trips between a customer’s home and the North Birmingham Shopping Center transfer location are FREE when scheduled by phone through Customer Service.

Any additional MAX On-Demand trips outside of the transfer connection service will continue at the standard fare:

1. $1.50 per rider
2. $0.75 for each additional passenger

Why These Changes Are Being Made

These service changes are designed to:

1. Improve connections between neighborhoods and key transit routes
2. Provide more reliable and efficient transportation service
3. Reduce wait times and improve overall service efficiency
4. Help ensure customers are not paying twice to reach destinations that were previously accessible with a single fare before the May 2026 service changes

For additional information, please visit maxtransit.org or contact Customer Service.