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Career Opportunities

BJCTA is an equal employment opportunity employer. Human Resources manages the company’s culture, including recruitment of new hires, maintaining employee benefits and payroll, mediating conflict, and engaging employees in training and development.

Resources Generalist III
Ke’Aundra Reynolds

Benefits Administrator
Adrell Meadows
Current Openings
All applications must be opened and completed in the Google Chrome web browser in order for successful submission.
Vehicle Maintenance Planner 
The Vehicle Maintenance Planner Scheduler plays a vital role in the Birmingham Jefferson County Transit Authority (BJCTA) Maintenance Department. In this position, you will be responsible for efficiently planning and scheduling maintenance activities to ensure the safe and reliable operation of our transit vehicles.

Paratransit Operator
The Bus Operator/Paratransit provides passengers with safe and efficient operational service. Under close supervision, operates commercial pubic transit buses/coaches in the MAX service area. Work is monitored and reviewed through observation and through passenger response. Positions in this job classification are considered safety sensitive and are subject to drug testing, including random drug screens, in accordance with Federal Transit Administration (FTA) Drug and Alcohol regulations.

Customer Experience Ambassador
The Customer Experience Ambassador will support the Birmingham-Jefferson County Transit Authority through various duties including but not limited to greeting and assisting patrons, receiving complaints, monitoring safety conditions, identifying and assisting vulnerable and/or disabled individuals, encouraging courteous behavior, quality monitoring, training, and reporting incidents.The Customer Experience Ambassador personnel will build relationships with Max Transit customers and employees and offer in-person support to riders that is geared to improving the everyday interactions that transit customers’ experience. May require work overtime, weekends, evenings, and/or holidays.

Bus Operator - Fixed Route
Fixed Route Operator is responsible for providing safe, courteous, and on time transportation to the general public. Under close supervision, operates commercial public transit buses in the Birmingham Jefferson County service area. Must have a valid Alabama Commercial Driver’s License (CDL) Class A or B and with a passenger and airbrake endorsement. Must have new Alabama learner’s permit if have only taken the written CDL test.

Customer Care Associate
The Customer Care Associate provides prompt and courteous customer service assistance through extensive personal contact with the public.  Provides route and schedule information, answers inquiries and obtains information for general public, customers, visitors, and other interested parties. Receives complaints and recommendations via telephone, email,  fax and in person. Takes calls and makes reservations for paratransit customers. Sells fare media and maintains accurate reconciliation records for all revenue instruments and cash receipts.  Provides other materials and written information to customers.  Performs various clerical and office tasks and related work as assigned.  May have to work overtime, weekends, evenings, and/or holidays.

Fleet Technicians
Maintain, repair and/or rebuild all gas, diesel, Electric, Compressed Natural Gas (CNG) vehicle owned and operated by BJCTA. Equipment ranges from light to heavy duty vehicle.

Ready to take the next step?

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MAX Benefit Information


MAX Transit provides affordable health care benefits package in the state. MAX Transit provides both medical and dental insurance through Blue Cross Blue Shields of Alabama. MAX Transit also provides vision insurance through Eyemed. Company paid life insurance and short-term disability insurance



Tuition Reimbursement

MAX Transit encourages the development of its employees through their Tuition Reimbursement Program. Full-time employees in good standing may be eligible for tuition reimbursement.



After a year of service with Max, you will be eligible for:
  • 1 to 4 years of service – 80 vacation hours.
  • 5 years – 120 vacation hours
  • 10 years – 140 vacation hours


Excellent pension plan for union employees.

Paid Holidays for Union Employees

  • New Years’ Day
  • Thanksgiving Day
  • Veterans’ Day
  • Labor Day
  • Employee’s Birthday
  • Christmas Day
  • Employee’s Seniority Date
  • 4th of July
  • Martin Luther King’s Birthday
  • Memorial Day