Announcements, News Releases

BIRMINGHAM-JEFFERSON COUNTY TRANSIT AUTHORITY LAUNCHES MAX-DIRECT
AT PRESS CONFERENCE ON NOVEMBER 1, 2019

 

Innovative On-Demand Ride Share Service For Mountain Brook Customers

 

Birmingham, AL (October 31, 2019) – The Birmingham-Jefferson County Transit Authority (BJCTA) announces the launch of MAX-DIRECT, a flexible and dynamic on-demand microtransit shuttle which will service riders to Mountain Brook.  The new service, available beginning Monday, November 4, 2019, will replace two fixed routes, Route 502 Cherokee Bend and 504 Hermitage.

 

Similar to a ride-hailing service, MAX-DIRECT uses a smartphone App for riders to schedule customized curb-to-curb microtransit trips. A smaller, neighborhood-friendly shuttle bus will pick up riders at Central Station and drop them off at a requested address.  It will also pick passengers up at their destination within the coverage area and deliver them to Central Station.  The new service canalso accommodate passengers with disabilities.

 

A press conference to announce additional details and an App tutorial will be held on November 1, 2019 at 10:00 a.m. at BJCTA Central Station, 1735 Morris Avenue, Birmingham, AL. 

 

“We are always looking for ways to ensure that our service meets the needs of our customers.  We at BJCTA believe that the MAX-DIRECT service will help accomplish that,” said Frank T. Martin, Executive Director/CEO of the Birmingham-Jefferson County Transit Authority.  “By simplydownloading the TransLoc App, they will have the ability to request a ride, obtain an estimated pick up time and track their bus in real time.”

 

BJCTA recognizes that not all customers have access to a smart phone, making usage of the App an impossibility.  For those customers, requests for rides will be accepted online at www.ondemand.transloc.com or by calling 205-521-0101, #5.  Wait times for service are subject to vehicle availability and demand.

 

As technology evolves and transit offerings expand, the BJCTA continues to search for innovative ways to address accessibility and customer mobility.  This new service offers a complement to existing fixed route bus service by providing a curb to curb service that is more direct.

 

The Birmingham-Jefferson County Transit Authority is the public transportation leader in Central Alabama.  The Authority averages three million riders per year with more than 300 employees.  For more information, visit www.maxtransit.org.

 

TransLoc is a subsidiary of Ford Smart Mobility. They are a part of a broad suite of mobility solutions intended to enhance both public and private transit agencies. Together, they are working to solve the world’s mobility challenges and usher in the future of modern transportation in every part of the globe.  For more information, visit www.transloc.com.

 

Announcements, News Releases

Public Information Meetings Schedule for BJCTA’s Expanded Routes

Meetings will outline all changes and provide further information beginning Tuesday, May 28, 2019.

 

 

Birmingham, AL (May 29, 2019) – The Jefferson County Commission passed a resolution to fund routes with the Birmingham-Jefferson County Transit Authority (BJCTA) in areas not currently being served or to enhance the current service.  Those cities who will benefit from these routes by the proposed changes include Adamsville, Brighton, Forestdale, Fairfield, Lipscomb and Midfield.  Due to increased funding approved by the City of Homewood, they will also see an extension of service. Route adjustments have been made and public information meetings will be held to outline the changes and give the public an opportunity to better understand the new routes.

 

The following schedule outlines all upcoming public information meetings –

 

Midfield- Route Expansion

Tuesday, May 28,2019- 6:00pm                     

Midfield Recreation Center                                                                         

410 Grant Street

Midfield, Al 35228

 

Intermodal Facility- Route Expansion

Wednesday, May 29,2019

9:00am-10:00am, 5:00pm-6:00pm

1801 Morris Avenue, 2nd Floor

Birmingham, Al 35203

 

Fairfield- Resuming Services

Thursday, May 30,2019- 6:00pm

6509 EJ Oliver Blvd.

Fairfield, Al 35064

 

Homewood- Route Expansion

Monday, June 3,2019- TBA

Homewood City Hall

2850 19th St. South

Homewood, Al 35209

 

 

Forestdale- Route Expansion

Tuesday, June 4,2019- 6:00pm

Forestdale Park Recreation Center

320 Avenue D.

Birmingham, Al 35214

 

Brighton- Route Expansion

TBA

Brighton City Hall

3700 Main Street

Brighton, Al 35020

 

Liscomb- Route Expansion

TBA

Liscomb City Hall

5512 Avenue H.

Liscomb, Al 35020

 

Adamsville- Route Expansion

TBA

Adamsville City Hall-

4828 Main Street

Adamsville, Al 35005

 

 

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Announcements, News Releases

For Immediate Release:

For more information, contact:

Becci Hart or Lauren Bland

Intermark Group

205.803.0000

 

 

BEST MAX BUS DRIVER ANNOUNCED AT OTHER AWARDS

 

Birmingham Voted Online and during National Get On Board Day

 

Birmingham, AL (May 15, 2019). – Winners of The Other Awards were announced last night, including Best MAX Bus Driver, Ms. Nioka (CoCo) Boyce.  The Other Awards were created to honor those in our community who are often the unsung hero, those doing great things but receiving no recognition.

 

The awards were based on online nominations and votes cast by riders at MAX’s Central Station on National Get On Board Day.  Other categories included Birmingham Cheerleader, Favorite Birmingham City School Teacher, Funniest Person and Favorite Service Industry Worker (barista, bus boy, server, kitchen staff, bartender, etc.)

 

“We aren’t surprised that our riders chose Ms. Boyce,” said XXX.  “People always stop her when she is walking through Central Station with a friendly greeting and it is obvious she is very well liked and respected.”

 

Ms. Boyce has been driving for the Birmingham-Jefferson County Transit Authority for almost three and a half years.  She is currently driving buses on a range of routes including the #12, #18, #25, #26 and the 280 route. 

 

“My philosophy has always been that doing what’s right is right, just not always easy,” Ms. Boyce offered.  “It is important to me that I try to notice things about people as individuals, find a way to encourage or lift them up.  Our drivers are the face of the BJCTA, the first and last person a rider sees when they ride our buses.  We have the ability to genuinely impact their day and I take that seriously.”

 

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Announcements, News Releases

FOR IMMEDIATE RELEASE

  

   MEDIA CONTACT: 
Lauren Bland 205.776.2301

lauren.bland@intermarkgroup.com

 

 

Birmingham, AL (May 8, 2019) – This morning, May 8^th, an incident occurred on the Jefferson State Community College campus. The individual involved rode a MAX bus to the Jefferson State campus. The Jefferson State Community College campus law enforcement responded and further investigation into the incident is being conducted by law enforcement officers. At its conclusion and as more facts become available, we will make them known.

 

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Announcements, News Releases

Change will be implemented on June 3, 2019.

Birmingham, AL (May 3, 2019) – Beginning Monday, June 3^rd the Birmingham-Jefferson County Transit Authority Customer Care Center will open later Monday through Saturday and close one hour earlier on Saturday in the Fixed Route Center. The Paratransit Center will only open for five hours on Sunday. These changes were based on data collected which show a limited call pattern before 5:30 AM and after 8 PM. Weekly hours are outlined as follows:

FIXED ROUTE	PARATRANSIT
MONDAY – FRIDAY	MONDAY – FRIDAY
5:30 AM – 9:00 PM	5:30 AM – 9:00 PM
SATURDAY	SATURDAY
6:00 AM – 8:00 PM	6:00 AM – 8:00 PM
SUNDAY	SUNDAY
CLOSED	12:00 PM – 5:00 PM

 

The Customer Care Center, which can be reached by calling (205) 521-0101, is available to answer riders questions and assist with any issues or concerns.

“We are continually looking at everything we do in an effort to offer our riders the best service possible,” said Myrna Pittman, director of customer care and marketing.  “It is important that our customer care center be open the hours when the largest number of our riders require assistance, therefore we made the changes to reflect that.”

The Birmingham-Jefferson County Transit Authority is the public transportation leader in Central Alabama.  The Authority averages three million riders per year with more than 300 employees.  For more information, visit www.maxtransit.org.

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Announcements, News Releases

 

BIRMINGHAM-JEFFERSON COUNTY TRANSIT AUTHORITY ANNOUNCES

 

SUCCESSFUL NATIONAL GET ON BOARD DAY

 

Birmingham, AL (April 30, 2019) – Last Thursday, April 25^th, transit systems across the country, including the Birmingham-Jefferson County Transit Authority, celebrated “National Get On Board Day.” The day is set aside by the American Public Transportation Association to commemorate the value and benefit of public transportation to communities. 

 

To encourage new riders to use public transit through the MAX system and to thank current riders, all fares were waived on April 25^th.  This led to an increase of 7.6% in BJCTA riders.  “We suffered a very rainy afternoon on Thursday, and we believe based on data from other rainy days in the month of April, that if it had been sunny, our ridership would have risen more than 10% percent”, said Frank T. Martin, Interim Executive Director at BJCTA.

 

In addition to the free fares, a celebration was held at BJCTA Central Station with music, free food and prizes.  

 

“We are thrilled that so many people chose National Get On Board Day as a time to give public transportation a try,” said Martin.  “There are so many advantages for utilizing public transportation, to both the community at large and the individual.  It stimulates economic development, saves money for the rider and is a greener option for transportation.  A healthy public transportation system is part and parcel for a thriving community.”

 

For every dollar invested in public transportation, it generates four dollars in economic return.  Communities with a healthy public transportation system reduce the nation’s carbon emissions by 37 million metric tons annually and save the United States 4.2 billion gallons of gasoline annually. 

 

The Birmingham-Jefferson County Transit Authority is the public transportation leader in Central Alabama.  The Authority averages three million riders per year with more than 300 employees.  For more information, visit www.maxtransit.org.

 

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