Marketing & Communications

Communications Department

Want to know what's happening at BJCTA? Our Communications and Marketing Department keeps everyone informed and helps build a positive image for our agency. Whether you ride our buses or work for the media, this page gives you up-to-date information to stay connected with MAX Transit.

Executive Director/CEO

Charlotte Shaw

What We Do

Brand Management

Lead the change from BJCTA to MAX Transit and make sure everything matches our new brand and goals.

Communication Planning

Create communication plans that support what our agency wants to achieve.

Service Promotion

Tell people about our new services and products to get more customers engaged.

Design Work

Create eye-catching printed materials and digital content that share our message and support events.

Internal Communications

Help our employees stay informed and involved with what's happening at the agency.

Media Relations

Send updates and news to media outlets and build good relationships to get positive coverage about our agency.

Digital Content

Create and manage online content that shows our brand and messages through digital marketing.

Creative Campaigns

Create and manage online content that shows our brand and messages through digital marketing.

Website Management

Watch how our website performs and make it better for users. Keep adding fresh content that supports our goals.

For Media Queries Contact

Amanda Hare
Director of Marketing and Communications
Birmingham–Jefferson County Transit Authority
+1 (205) 961-5634
ahare@bjcta.org

Department Leadership