Departments
Explore all essential information about how BJCTA operates below.
Customer Care
Our friendly Customer Experience team aims to offer you courteous, compassionate assistance.
Learn MoreOperations
Our Operations Department is the engine that powers it all of our transportation services.
Learn MoreIT Info Technology
The IT Department supports staff with the infrastructure and functionality needed to perform their duties.
Learn MoreSafety and Security
Our Safety and Security department ensures a safe and comfortable public transit experience for all.
Learn MoreHuman Resources
Our Human Resources department recruits new talent and maintains current employee structure.
Learn MoreProcurement
Our Procurement Department is responsible obtaining for all goods and services for BJCTA.
Learn MoreGrants
The Grants Department safeguards federal funds and actively pursues funding opportunities for BJCTA.
Learn MoreCommunications
The Communications and Marketing Department keeps internal and external stakeholders informed.
Learn MoreOffice of Civil Rights, Diversity and Inclusion
The Office of Civil Rights Diversity and Inclusion is charged with the development, implementation, coordination, and monitoring of all required equal opportunity, affirmative action, and civil rights programs.
Learn MorePlanning
The Planning Department analyzes riders' needs and travel patterns to create, revise and enhance bus schedules.
Learn More