General Information
Micro Transit Operator
DEPARTMENT: Maintenance
REPORTS TO: Manager of Maintenance
FLSA STATUS: Exempt
JOB SUMMARY
The Micro Transit Operator is responsible for the safe and efficient operation of on-demand transit vehicles. This role serves as a pivotal touchpoint, ensuring a positive experience for every passenger. Work is monitored and reviewed through observation and through passenger response. Positions in this job classification are considered safety sensitive and are subject to drug testing, including random drug screens, in accordance with the Federal Transit Administration (FTA) Drug and Alcohol regulations.
ESSENTIAL JOB FUNCTIONS
- Safe Operation: Operate on-demand transit vehicles adhering to all traffic laws and BJCTA policies.
- Customer Service: Provide courteous interactions and assistance to all passengers.
- Route Navigation: Utilize advanced technology for receiving ride requests and navigating optimized routes.
- Vehicle Maintenance: Conduct regular vehicle inspections, reporting any discrepancies immediately.
- Accident Reporting: Adhere to BJCTA protocols in case of accidents, ensuring comprehensive and accurate reportage.
- Collect Fares: Handle passenger fares with integrity, offering assistance when required.
- Training: Attend mandatory training sessions to remain updated on BJCTA's evolving standards.
Supervisory Responsibilities:
Supervision: None
Minimum Qualifications:
Valid driver's license with a commendable driving record.
Prior professional driving experience is a plus.
Familiarity with Birmingham and Jefferson County areas.
Pass mandatory screenings, including drug tests and background checks.
Strong aptitude for customer service and effective communication.
Basic understanding of vehicle maintenance.
Physical Requirements:
Ability to sustain prolonged periods of sitting.
Capable of assisting diverse passengers, including those with mobility challenges.
Physical Demands:
Ability to work in an office environment.
Occasional visits to maintenance facilities to assess scheduling needs.
Ability to stand, stoop, bend, and lift light objects as necessary.
Application Process: To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications to [email address]. The BJCTA is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences.
FLSA Status: This position is classified as non-exempt, eligible for overtime pay.
Join the BJCTA team as a Vehicle Maintenance Planner Scheduler and help ensure the safe and efficient operation of our transit vehicles through effective planning and scheduling of maintenance activities.
BJCTA is a Drug-Free/Smoke-Free Workplace, and an Equal Opportunity Employer.
