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Changes To Downtown Birmingham On-Demand Service – Starting Jan 12, 2026

MAX Transit is now managing Birmingham On-Demand services in Birmingham. As part of this transition, a few updates have been made: Zone Boundaries 1. Lakeview and Avondale will no longer be part of the Birmingham On-Demand service area. 2. Midfield and Fairfield remain in the Downtown Zone. 3. Riders cannot cross the boundary between Downtown and Midfield/Fairfield.  Trips from Midfield/Fairfield are only allowed to the CrossPlex Transit Center BRT station. Avondale and Lakeview Birmingham On-Demand Map Service Hours 1. Weekdays (Monday – Friday): 6:00 AM – 7:00 PM Trip Distance Cap 1. Maximum trip distance reduced from 6 miles to 3.5 miles Effective January 12, 2026 Frequently Asked Questions (FAQ) Q: What changes are being made to MAX On-Demand? A: Updates include zone boundary adjustments, new weekday service hours (6 AM–7 PM), and a reduced trip cap of 3.5 miles. Q: Which areas are affected by the zone changes? A: Lakeview will no longer be served. Midfield and Fairfield will remain in the Downtown zone, but riders can no longer cross between zones except when traveling to the Downtown BRT stop. Q: Is Saturday service still available? A: Saturday service (10 AM–7 PM) will no longer be available beginning January 12, 2026. Q: Why is the trip cap being reduced to 3.5 miles? A: Shorter trip limits increase availability, reduce wait times, and improve operational efficiency. Q: Are these changes related to Birmingham On-Demand? A: No. Birmingham On-Demand is a separate service funded by the City of Birmingham. MAX Transit only manages the contract. No rider-facing changes are being made to Birmingham On-Demand.